Privacy Policy
Last updated: August 2, 2026
This Privacy Policy explains how Smart Education Sathi ("we", "us", "our") collects, uses, stores, and protects your information when you use our website and services.
1. Information We Collect
- Account information: name, email address, phone number, and password when you register
- Usage data: mock test scores, diagnostic results, study progress, and activity logs
- Device & technical data: IP address, browser type, device type, and cookies
- Payment information: processed securely through third-party payment gateways — we do not store full card details
2. How We Use Your Information
- To create and manage your account
- To personalize your study plan and recommendations
- To generate performance analytics and progress reports
- To send important updates, reminders, and (optionally) promotional communication
- To improve our platform and troubleshoot issues
3. Cookies
We use cookies to keep you logged in, remember preferences, and understand how our platform is used. See our Cookie Policy for details.
4. Sharing of Information
We do not sell your personal data. We may share information with trusted third parties who help us operate our services — such as payment processors, hosting providers, and analytics tools — under confidentiality obligations. We may also disclose information if required by law.
5. Data Security
We use reasonable technical and organizational measures to protect your data. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
- Access, update, or correct your personal information
- Request deletion of your account and associated data
- Opt out of promotional emails at any time
7. Children's Privacy
Our services are intended for students generally above 13 years of age. If you believe a minor has provided us personal data without appropriate consent, please contact us to have it removed.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Continued use of the platform after changes means you accept the updated policy.